Customer Experience Training: How to Adapt Customer Service in the Time of COVID-19 (Webinar)
Hamilton Business Centre, City Hall, Main Floor 71 Main Street West, 1st Floor City Hall, Hamilton, Ontario, CanadaFree, online webinar. On average, a customer who has a poor experience shares this with 13 people; with businesses likely to lose as many as 70% of potential customers with four or more negative reviews accessible during a Google search query. Moz.com Inconsistent customer…