Customer Experience Training: Maintaining Customer Loyalty and Trust (Webinar)
Hamilton Business Centre, City Hall, Main Floor 71 Main Street West, 1st Floor City Hall, Hamilton, Ontario, CanadaOn average, a customer who has a poor experience shares this with 13 people; with businesses likely to lose as many as 70% of potential customers with four or more negative reviews accessible during a Google search query. Moz.com Inconsistent customer experiences result in…