Tuesday (March 18, 2025) marked a significant milestone for Hamilton’s economic development as IKEA Canada hosted a groundbreaking ceremony for its future Customer Distribution Centre (CDC) and Collection point. This new 483,285-square-foot facility at 212 Glover Road is part of IKEA’s ambitious $400 million investment to enhance its omnichannel journey and retail experience. The goal is to make it more affordable and convenient for Canadians.
The new Hamilton CDC will play a crucial role in IKEA’s fulfilment network, ensuring products are readily available and delivery times are short. The facility will feature a collection point where customers can conveniently pick up their IKEA orders, catering to the needs of those living in the Greater Hamilton Area. While immediate takeaway of IKEA products or food won’t be available, the CDC will support customers in transforming their spaces with affordable and convenient access to home furnishing solutions.
“This expansion is a testament to our commitment to becoming more accessible, affordable, and sustainable for our customers,” said Selwyn Crittendon, CEO & Chief Sustainability Officer at IKEA Canada. “The groundbreaking of our new Customer Distribution Centre and Collection point in Hamilton marks a major milestone in our journey to enhance the omnichannel shopping experience and better serve the needs and dreams of Canadians. We are grateful for the exceptional support of the City of Hamilton and the local community in bringing this vision to life.”
Job Creation and Community Support
The IKEA Hamilton CDC is expected to create thousands of direct and indirect jobs, including roles in warehouse operations, delivery, kitchen installation, design services, B2B, and third-party assembly. IKEA added that it is committed to fostering an inclusive and supportive workplace. Co-worker Resource Groups (CRGs) support individuals from racialized, Indigenous, and 2SLGBTQ+ communities and promote gender balance in the workforce.
A Commitment to Sustainability
IKEA is renowned for its commitment to positively impacting both people and the planet. Globally, IKEA is accelerating its climate actions with goals to halve emissions across its value chain by 2030, achieve net zero emissions by 2050, and ensure over 90 per cent of home deliveries are made by zero-emissions vehicles by 2028. The Hamilton CDC will strive for Net Zero Carbon national certification, LEED Gold certification, and net positive energy annually, contributing to IKEA’s zero emission transportation targets.
“I would like to thank IKEA for their commitment to Hamilton and its residents,” said Hamilton Mayor Andrea Horwath. “When this net-zero distribution facility is completed, it will be built to some of the Canada Green Building Council’s highest environmental standards. And in offering an additional pick-up point for merchandise, this site will further reduce the distance that Hamiltonians need to travel to access goods from IKEA.”
“This investment is an outstanding example of how my Council colleagues and I believe ecological stewardship and economic development are complementary forces to support long-term growth and prosperity.”
The new IKEA Hamilton CDC and Collection point is anticipated to open in the summer of 2027.