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Customer Experience Training: How to Adapt Customer Service in the Time of COVID-19 (Webinar)

Hamilton Business Centre, City Hall, Main Floor 71 Main Street West, 1st Floor City Hall, Hamilton

Free, online webinar. On average, a customer who has a poor experience shares this with 13 people; with businesses likely to lose as many as 70% of potential customers with four or more negative reviews accessible during a Google search query. Moz.com Inconsistent customer…

Explore the free seminars and workshops offered through Small Business Centres Ontario. Small Business Centres Ontario is the larger association supporting all 54 Small Business Centres across Ontario providing entrepreneurs with a full range of support services needed to start and successfully grow their small businesses.

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