{"id":9631,"date":"2026-11-02T12:12:07","date_gmt":"2026-11-02T17:12:07","guid":{"rendered":"https:\/\/investinhamilton.ca\/hamilton-business-centre\/?post_type=tribe_events&#038;p=9631"},"modified":"2026-11-02T12:13:15","modified_gmt":"2026-11-02T17:13:15","slug":"intro-to-ai-for-brick-and-mortar","status":"publish","type":"tribe_events","link":"https:\/\/investinhamilton.ca\/hamilton-business-centre\/event\/intro-to-ai-for-brick-and-mortar\/","title":{"rendered":"Intro to AI for Brick-and-Mortar"},"content":{"rendered":"<div  class=\"tribe-events-schedule tribe-clearfix\" >\n\t<p class=\"tribe-events-schedule__datetime\">\n\t\t<span class=\"tribe-events-schedule__date tribe-events-schedule__date--start\">\n\t\t\tNovember 17\t\t<\/span>\n\n\t\t\t\t\t<span class=\"tribe-events-schedule__separator tribe-events-schedule__separator--date\">\n\t\t\t\t @ \t\t\t<\/span>\n\t\t\t<span class=\"tribe-events-schedule__time tribe-events-schedule__time--start\">\n\t\t\t\t10:00 am\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__separator tribe-events-schedule__separator--time\">\n\t\t\t\t\t &#8211; \t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__time tribe-events-schedule__time--end\">\n\t\t\t\t\t11:30 am\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location:<\/strong> Online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Session for brick-and-mortar owners: a clear, no-hype intro to AI &#8211; what it is, where it fits, and how to start without disruption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What We\u2019ll Cover<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The AI tools most relevant to physical retail, food service, trades, and service-based businesses<\/li>\n\n\n\n<li>Where AI creates the most immediate impact: customer communication, scheduling, and operations<\/li>\n\n\n\n<li>How to evaluate AI tools without a tech background &#8211; and avoid the most common mistakes<\/li>\n\n\n\n<li>Real examples of brick-and-mortar businesses using AI to save time and increase revenue<\/li>\n\n\n\n<li>A simple framework for identifying your first AI use case and getting started in under 30 days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This session is practical, accessible, and built for operators &#8211; not tech teams. If you own or manage a physical business and want to understand how AI can reduce friction and improve performance without a massive investment, this is the right starting point.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>About the Speaker: Vyona Ma<\/strong>, <strong>Director, Professional Services at Change Connect<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With over a decade at Change Connect and 10+ years driving revenue transformation for small and mid-sized businesses, Vyona Ma is the rare consultant who bridges sharp business strategy with hands-on execution. She doesn\u2019t just advise &#8211; she builds, deploys, and delivers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before joining Change Connect, Vyona honed her expertise in Revenue Planning and Strategy at two of Canada\u2019s most recognizable media companies &#8211; Rogers Media and Shaw Media. That foundation gave her something most consultants lack: a deep, operator-level understanding of how revenue actually works inside complex organizations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, Vyona leads Change Connect\u2019s applied AI practice, helping SMB owners and sales leaders cut through the hype and put AI to work. From sales bots and automation workflows to AI-assisted customer engagement, she specializes in making emerging technology practical, affordable, and actionable &#8211; especially for teams without a dedicated tech function.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the intersection of sales leadership, business development, and emerging technology, Vyona is the kind of advisor entrepreneurs trust when the stakes are real &#8211; and results matter.<\/p>\n\n\n<div  class=\"tribe-block tribe-block__event-website\" >\n\t<a\n\t\thref=\"https:\/\/www.eventbrite.ca\/e\/intro-to-ai-for-brick-and-mortar-tickets-1987542664613\"\n\t\ttarget=\"_self\"\n\t\t\t>\n\t\tRegister Now\t<\/a>\n<\/div>\n\n\n\t<div  class=\"tribe-block tribe-block__events-link\" >\n\t\t<div class=\"tribe-events tribe-common\">\n\t\t\t<div class=\"tribe-events-c-subscribe-dropdown__container\">\n\t\t\t\t<div class=\"tribe-events-c-subscribe-dropdown\">\n\t\t\t\t\t<div class=\"tribe-common-c-btn-border tribe-events-c-subscribe-dropdown__button\">\n\t\t\t\t\t\t<svg\n\t class=\"tribe-common-c-svgicon tribe-common-c-svgicon--cal-export tribe-events-c-subscribe-dropdown__export-icon\" \taria-hidden=\"true\"\n\tviewBox=\"0 0 23 17\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n>\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.128.896V16.13c0 .211.145.383.323.383h15.354c.179 0 .323-.172.323-.383V.896c0-.212-.144-.383-.323-.383H.451C.273.513.128.684.128.896Zm16 6.742h-.901V4.679H1.009v10.729h14.218v-3.336h.901V7.638ZM1.01 1.614h14.218v2.058H1.009V1.614Z\" \/>\n\t<path d=\"M20.5 9.846H8.312M18.524 6.953l2.89 2.909-2.855 2.855\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__button-text\"\n\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"tribe-events-subscribe-dropdown-content\"\n\t\t\t\t\t\t\taria-label=\"View links to add events to your 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Session for brick-and-mortar owners: a clear, no-hype intro to AI &#8211; what it is, where it fits, and how to start without disruption. What We\u2019ll Cover This session is practical, accessible, and built for operators &#8211; not tech teams. If you own&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"template":"","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_EventAllDay":false,"_EventTimezone":"America\/Toronto","_EventStartDate":"2026-11-17 10:00:00","_EventEndDate":"2026-11-17 11:30:00","_EventStartDateUTC":"2026-11-17 15:00:00","_EventEndDateUTC":"2026-11-17 16:30:00","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"https:\/\/www.eventbrite.ca\/e\/intro-to-ai-for-brick-and-mortar-tickets-1987542664613","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"$","_EventCurrencyCode":"USD","_EventCurrencyPosition":"prefix","_EventDateTimeSeparator":" @ ","_EventTimeRangeSeparator":" - ","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-9631","tribe_events","type-tribe_events","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Intro to AI for Brick-and-Mortar - Hamilton Business Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/investinhamilton.ca\/hamilton-business-centre\/event\/intro-to-ai-for-brick-and-mortar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intro to AI for Brick-and-Mortar - Hamilton Business Centre\" \/>\n<meta property=\"og:description\" content=\"Location: Online. 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