{"id":1514,"date":"2020-03-30T17:46:53","date_gmt":"2020-03-30T21:46:53","guid":{"rendered":"https:\/\/investinhamilton.ca\/hamilton-business-centre\/?post_type=tribe_events&#038;p=1514"},"modified":"2020-03-30T17:48:01","modified_gmt":"2020-03-30T21:48:01","slug":"customer-engagement-during-covid-19-online-webinar","status":"publish","type":"tribe_events","link":"https:\/\/investinhamilton.ca\/hamilton-business-centre\/event\/customer-engagement-during-covid-19-online-webinar\/","title":{"rendered":"Customer Engagement During COVID-19: Online Webinar"},"content":{"rendered":"<div  class=\"tribe-events-schedule tribe-clearfix\" >\n\t<p class=\"tribe-events-schedule__datetime\">\n\t\t<span class=\"tribe-events-schedule__date tribe-events-schedule__date--start\">\n\t\t\tApril 6, 2020\t\t<\/span>\n\n\t\t\t\t\t<span class=\"tribe-events-schedule__separator tribe-events-schedule__separator--date\">\n\t\t\t\t @ \t\t\t<\/span>\n\t\t\t<span class=\"tribe-events-schedule__time tribe-events-schedule__time--start\">\n\t\t\t\t10:00 am\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__separator tribe-events-schedule__separator--time\">\n\t\t\t\t\t &#8211; \t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__time tribe-events-schedule__time--end\">\n\t\t\t\t\t12:00 pm\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t<\/p>\n<\/div>\n\n\n\n<p><strong>Location: Online Webinar \u2013 Access from anywhere (free).<\/strong><\/p>\n\n\n\n<p><strong>Event Description<\/strong>:<\/p>\n\n\n\n<p>More than ever, your small business needs to be engaging with customers virtually. In this workshop, you will get practical tips and tricks to use social media, email marketing, and Google My Business platforms to create meaningful engagement with your customers and community.&nbsp;This in-depth and informative presentation will be given by our Digital Service Squad Members, and is a unique opportunity to learn from them and participate in AMA (ask me anything) question and answer sessions.<\/p>\n\n\n\n<p><strong>Specifically what you will learn:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>How to create a social media strategy and what tools to use to post consistently<\/li><li>How to create engaging content with Instagram\u2019s built in features and third party tools<\/li><li>How to create a social media strategy and increase engagement, including resources and advanced tools.<\/li><li>Why email marketing can be a powerful and cost-effective way to grow your business<\/li><li>How to create an email marketing strategy, build a list, and upcycle your content<\/li><li>How to serve your email list and send out engaging content<\/li><li>How to use your Google My Business platform to get the most reach and rise above competitors in your field<\/li><li>How to use Google My Business\u2019 messaging platform<\/li><li>Why you need to reply to all reviews, and how to handle negative ones<\/li><\/ul>\n\n\n\n<p>Join us to learn how you can continue to engage with your customers during these times, why it is more important than ever, and tips for how you can connect with your audience in an easy and engaging way.<\/p>\n\n\n<div  class=\"tribe-block tribe-block__event-price\" >\n\t\t<\/div>\n\n\n\n\n<div  class=\"tribe-block tribe-block__venue tribe-clearfix\" >\n\t\n\t\n<div class=\"tribe-block__venue__meta\">\n\t<div class=\"tribe-block__venue__name\">\n\t\t<h3><a href=\"https:\/\/investinhamilton.ca\/hamilton-business-centre\/venue\/hamilton-business-centre-city-hall-main-floor\/\" title=\"Hamilton Business Centre, City Hall, Main Floor\">Hamilton Business Centre, City Hall, Main Floor<\/a><\/h3>\n\t<\/div>\n\n\t\n\t\t\t\t\t\t<address class=\"tribe-block__venue__address\">\n\t\t\t\t<span class=\"tribe-address\">\n\n<span class=\"tribe-street-address\">71 Main Street West, 1st Floor City Hall<\/span>\n\t\n\t\t<br>\n\t\t<span class=\"tribe-locality\">Hamilton<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\t<abbr class=\"tribe-region tribe-events-abbr\" title=\"Ontario\">Ontario<\/abbr>\n\n\t<span class=\"tribe-postal-code\">L8P 4Y5<\/span>\n\n\t<span class=\"tribe-country-name\">Canada<\/span>\n\n<\/span>\n\n\t\t\t\t\t\t\t<\/address>\n\t\t\n\t\t\t\t\t<span class=\"tribe-block__venue__phone\">905-540-6400<\/span><br \/>\n\t\t\n\t\t\t\n\t<\/div>\n\t\n\t<\/div>\n\n\n<div  class=\"tribe-block tribe-block__event-website\" >\n\t<a\n\t\thref=\"https:\/\/www.eventbrite.com\/e\/customer-engagement-during-covid-19-how-to-stay-top-of-mind-for-your-customers-tickets-101315866484\"\n\t\ttarget=\"_self\"\n\t\t\t>\n\t\tRegister Now\t<\/a>\n<\/div>\n\n\n\t<div  class=\"tribe-block tribe-block__events-link\" >\n\t\t<div class=\"tribe-events tribe-common\">\n\t\t\t<div class=\"tribe-events-c-subscribe-dropdown__container\">\n\t\t\t\t<div class=\"tribe-events-c-subscribe-dropdown\">\n\t\t\t\t\t<div class=\"tribe-common-c-btn-border tribe-events-c-subscribe-dropdown__button\">\n\t\t\t\t\t\t<svg\n\t class=\"tribe-common-c-svgicon tribe-common-c-svgicon--cal-export tribe-events-c-subscribe-dropdown__export-icon\" \taria-hidden=\"true\"\n\tviewBox=\"0 0 23 17\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n>\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.128.896V16.13c0 .211.145.383.323.383h15.354c.179 0 .323-.172.323-.383V.896c0-.212-.144-.383-.323-.383H.451C.273.513.128.684.128.896Zm16 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class=\"tribe-common-c-svgicon__svg-fill\"\/>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"tribe-events-subscribe-dropdown-content\" class=\"tribe-events-c-subscribe-dropdown__content\">\n\t\t\t\t\t\t<ul class=\"tribe-events-c-subscribe-dropdown__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--gcal\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"https:\/\/www.google.com\/calendar\/event?action=TEMPLATE&#038;dates=20200406T100000\/20200406T120000&#038;text=Customer%20Engagement%20During%20COVID-19%3A%20Online%20Webinar&#038;details=%3Cp%3E%3Cstrong%3ELocation%3A+Online+Webinar+%E2%80%93+Access+from+anywhere+%28free%29.%3C%2Fstrong%3E%3C%2Fp%3E+%3Cp%3E%3Cstrong%3EEvent+Description%3C%2Fstrong%3E%3A%3C%2Fp%3E+%3Cp%3EMore+than+ever%2C+your+small+business+needs+to+be+engaging+with+customers+virtually.+In+this+workshop%2C+you+will+get+practical+tips+and+tricks+to+use+social+media%2C+email+marketing%2C+and+Google+My+Business+platforms+to+create+meaningful+engagement+with+your+customers+and+community.%26nbsp%3BThis+in-depth+and+informative+presentation+will+be+given+by+our+Digital+Service+Squad+Members%2C+and+is+a+unique+opportunity+to+learn+from+them+and+participate+in+AMA+%28ask+me+anything%29+question+and+answer+sessions.%3C%2Fp%3E+%3Cp%3E%3Cstrong%3ESpecifically+what+you+will+learn%3A%3C%2Fstrong%3E%3C%2Fp%3E+%3Cul%3E%3Cli%3EHow+to+create+a+social+media+strategy+and+what+tools+to+use+to+post+consistently%3C%2Fli%3E%3Cli%3EHow+to+create+engaging+content+with+Instagram%E2%80%99s+built+in+features+and+third+party+tools%3C%2Fli%3E%3Cli%3EHow+to+create+a+social+media+strategy+and+increase+engagement%2C+including+resources+and+advanced+%3C%2Fli%3E%3C%2Ful%3E+%28View+Full+event+Description+Here%3A+https%3A%2F%2Finvestinhamilton.ca%2Fhamilton-business-centre%2Fevent%2Fcustomer-engagement-during-covid-19-online-webinar%2F%29&#038;location=Hamilton%20Business%20Centre,%20City%20Hall,%20Main%20Floor,%2071%20Main%20Street%20West,%201st%20Floor%20City%20Hall,%20Hamilton,%20Ontario,%20L8P%204Y5,%20Canada&#038;trp=false&#038;ctz=America\/Toronto&#038;sprop=website:https:\/\/investinhamilton.ca\/hamilton-business-centre\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tGoogle Calendar\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--ical\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tiCalendar\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--outlook-365\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tOutlook 365\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--outlook-live\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tOutlook Live\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Location: Online Webinar \u2013 Access from anywhere (free). Event Description: More than ever, your small business needs to be engaging with customers virtually. In this workshop, you will get practical tips and tricks to use social media, email marketing, and Google My Business platforms&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"template":"","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_EventAllDay":false,"_EventTimezone":"America\/Toronto","_EventStartDate":"2020-04-06 10:00:00","_EventEndDate":"2020-04-06 12:00:00","_EventStartDateUTC":"2020-04-06 14:00:00","_EventEndDateUTC":"2020-04-06 16:00:00","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"https:\/\/www.eventbrite.com\/e\/customer-engagement-during-covid-19-how-to-stay-top-of-mind-for-your-customers-tickets-101315866484","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"$","_EventCurrencyCode":"","_EventCurrencyPosition":"prefix","_EventDateTimeSeparator":" @ ","_EventTimeRangeSeparator":" - ","_EventOrganizerID":[38],"_EventVenueID":[37],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-1514","tribe_events","type-tribe_events","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Engagement During COVID-19: Online Webinar - Hamilton Business Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/investinhamilton.ca\/hamilton-business-centre\/event\/customer-engagement-during-covid-19-online-webinar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Engagement During COVID-19: Online Webinar - Hamilton Business Centre\" \/>\n<meta property=\"og:description\" content=\"Location: Online Webinar \u2013 Access from anywhere (free). 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