BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Hamilton Business Centre - ECPv6.16.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://investinhamilton.ca/hamilton-business-centre
X-WR-CALDESC:Events for Hamilton Business Centre
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20190310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20191103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20200308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20201101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20210314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20211107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200706T133000
DTEND;TZID=America/Toronto:20200706T150000
DTSTAMP:20200701T132800Z
CREATED:20200701T132759Z
LAST-MODIFIED:20200701T132800Z
UID:2082-1594042200-1594047600@investinhamilton.ca
SUMMARY:10 Steps to Starting a Business: Online Webinar
DESCRIPTION:This FREE\, online session is a starting point for anyone thinking of opening a business. \n\n\n\nSome of the topics covered include: \n\n\n\nMarket researchRegistering your businessBusiness planningLicensing and zoningHST and taxesFinancing your business.\n\n\n\n*** Pre-registration is required. Please see below.
URL:https://investinhamilton.ca/hamilton-business-centre/event/10-steps-to-starting-a-business-online-webinar-8/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200713T133000
DTEND;TZID=America/Toronto:20200713T150000
DTSTAMP:20200701T132941Z
CREATED:20200701T132940Z
LAST-MODIFIED:20200701T132941Z
UID:2083-1594647000-1594652400@investinhamilton.ca
SUMMARY:10 Steps to Starting a Business: Online Webinar
DESCRIPTION:This FREE\, online session is a starting point for anyone thinking of opening a business. \n\n\n\nSome of the topics covered include: \n\n\n\nMarket researchRegistering your businessBusiness planningLicensing and zoningHST and taxesFinancing your business.\n\n\n\n*** Pre-registration is required. Please see below.
URL:https://investinhamilton.ca/hamilton-business-centre/event/10-steps-to-starting-a-business-online-webinar-9/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200716T100000
DTEND;TZID=America/Toronto:20200716T120000
DTSTAMP:20200710T232934Z
CREATED:20200710T232824Z
LAST-MODIFIED:20200710T232934Z
UID:2098-1594893600-1594900800@investinhamilton.ca
SUMMARY:Canada Revenue Agency Info Session (Webinar)
DESCRIPTION:Free\, online Webinar. \n\n\n\nThe Canada Revenue Agency (CRA) in conjunction with the Hamilton Business Centre will be hosting multiple free interactive information sessions for small and medium-sized businesses on the Canada Emergency Wage Subsidy (CEWS)\, the Canadian Emergency Response Benefit (CERB)\, and other commonly covered topics related to the CRA. \n\n\n\nThis two-hour sessions will be held from 10 am – 12 pm and deal not only with COVID-19 related measures but also cover commonly covered topics related to the CRA such as: \n\n\n\nDiscussion on CERB\, CEWSCommon tax errors\, what causes them and how to avoid themFinancial benchmarksInformation on CRA’s servicesGeneral bookkeeping concepts and best practices\n\n\n\nPlease Note: You will receive a video link for the session via email the day before the webinar.
URL:https://investinhamilton.ca/hamilton-business-centre/event/canada-revenue-agency-info-session-webinar/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200720T133000
DTEND;TZID=America/Toronto:20200720T150000
DTSTAMP:20200701T133105Z
CREATED:20200701T133104Z
LAST-MODIFIED:20200701T133105Z
UID:2084-1595251800-1595257200@investinhamilton.ca
SUMMARY:10 Steps to Starting a Business: Online Webinar
DESCRIPTION:This FREE\, online session is a starting point for anyone thinking of opening a business. \n\n\n\nSome of the topics covered include: \n\n\n\nMarket researchRegistering your businessBusiness planningLicensing and zoningHST and taxesFinancing your business.\n\n\n\n*** Pre-registration is required. Please see below.
URL:https://investinhamilton.ca/hamilton-business-centre/event/10-steps-to-starting-a-business-online-webinar-10/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200722T090000
DTEND;TZID=America/Toronto:20200722T100000
DTSTAMP:20200714T173000Z
CREATED:20200714T172958Z
LAST-MODIFIED:20200714T173000Z
UID:2110-1595408400-1595412000@investinhamilton.ca
SUMMARY:Re-Opening Your Food Business: Online Webinar with Hamilton Public Health
DESCRIPTION:This FREE session is to help food businesses prepare to re-open in the coming weeks and months. \n\n\n\nAbout this Event\n\n\n\nThis FREE session is to help food businesses prepare to re-open in the coming weeks and months. Some of the topics covered include: \n\n\n\nPublic Health requirementsCOVID protection and social distancingFood handling and safety\n\n\n\n*** Registration is required. A Zoom link invitation will be sent to registrants only. \n\n\n\nThe workshop will begin promptly at 9 am. \n\n\n\nIf you are unable to attend\, please cancel your registration via email or call 905-540-6400. \n\n\n\nThank you.
URL:https://investinhamilton.ca/hamilton-business-centre/event/re-opening-your-food-business-online-webinar-with-hamilton-public-health-2/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200723T150000
DTEND;TZID=America/Toronto:20200723T160000
DTSTAMP:20200716T224547Z
CREATED:20200716T223931Z
LAST-MODIFIED:20200716T224547Z
UID:2112-1595516400-1595520000@investinhamilton.ca
SUMMARY:Customer Experience Training: How to Adapt Customer Service in the Time of COVID-19 (Webinar)
DESCRIPTION:Free\, online webinar. \n\n\n\nOn average\, a customer who has a poor experience shares this with 13 people; with businesses likely to lose as many as 70% of potential customers with four or more negative reviews accessible during a Google search query. Moz.com \n\n\n\nInconsistent customer experiences result in missed sales opportunities\, poor reviews and ratings\, lack of loyalty and costly customer service remedies. Many business owners struggle to create a client experience that meets and exceeds expectations. How brands effectively appeal\, attract and retain customers is directly related to their client’s experience. Client experience informs long term purchasing behaviour and loyalty. \n\n\n\nTo put it bluntly\, things are not normal out there. COVID-19 is impacting people on myriad levels and will continue to do so. During this challenging time\, we must adjust our behaviours both as customers and companies\, working together to get through it. That includes how we interact in the realm of customer service. \n\n\n\nPresented by: The Vetrina Group Vetrina Group is a consulting firm focusing on small to medium-sized retail businesses. \n\n\n\nExpertise extends into the four pillars of retail: \n\n\n\nsales performanceoperational efficiencycustomer experiencetalent capital\n\n\n\n20 years of experience in international retail leadership for high-volume\, high-revenue brands expanding aggressively into new markets. \n\n\n\nOur experience gives us and our clients a valuable and exclusive advantage in this highly competitive and expanding retail sector. \n\n\n\nThese sessions are presented by The Vetrina Group \n\n\n\nVetrina Group is a consulting firm focusing on small to medium-sized retail businesses. They have 20 years of experience in international retail leadership for high-volume\, high-revenue brands expanding aggressively into new markets.
URL:https://investinhamilton.ca/hamilton-business-centre/event/customer-experience-training-how-to-adapt-customer-service-in-the-time-of-covid-19-webinar/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200727T133000
DTEND;TZID=America/Toronto:20200727T150000
DTSTAMP:20200701T133228Z
CREATED:20200701T133227Z
LAST-MODIFIED:20200701T133228Z
UID:2085-1595856600-1595862000@investinhamilton.ca
SUMMARY:10 Steps to Starting a Business: Online Webinar
DESCRIPTION:This FREE\, online session is a starting point for anyone thinking of opening a business. \n\n\n\nSome of the topics covered include: \n\n\n\nMarket researchRegistering your businessBusiness planningLicensing and zoningHST and taxesFinancing your business.\n\n\n\n*** Pre-registration is required. Please see below.
URL:https://investinhamilton.ca/hamilton-business-centre/event/10-steps-to-starting-a-business-online-webinar-11/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200729T090000
DTEND;TZID=America/Toronto:20200729T100000
DTSTAMP:20200714T173335Z
CREATED:20200714T173334Z
LAST-MODIFIED:20200714T173335Z
UID:2111-1596013200-1596016800@investinhamilton.ca
SUMMARY:How to Protect Your Employees and Customers: Online Webinar with Hamilton Public Health
DESCRIPTION:This FREE session is to help businesses understand how to protect their employees and customers as they re-open to the public. \n\n\n\nAbout this Event\n\n\n\nThis FREE session is to help businesses understand how to protect their employees and customers as they re-open to the public in the coming weeks and months. Some of the topics covered include: \n\n\n\nPublic Health requirementsCOVID protection and PPESocial distancing expectations\n\n\n\n*** Registration is required. A Zoom link invitation will be sent to registrants only. \n\n\n\nThe workshop will begin promptly at 9 am. \n\n\n\nIf you are unable to attend\, please cancel your registration via email or call 905-540-6400. \n\n\n\nThank you.
URL:https://investinhamilton.ca/hamilton-business-centre/event/how-to-protect-your-employees-and-customers-online-webinar-with-hamilton-public-health/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200730T100000
DTEND;TZID=America/Toronto:20200730T120000
DTSTAMP:20200722T124213Z
CREATED:20200722T123518Z
LAST-MODIFIED:20200722T124213Z
UID:2134-1596103200-1596110400@investinhamilton.ca
SUMMARY:Canada Revenue Agency Info Session (Webinar)
DESCRIPTION:Free\, online Webinar. \n\n\n\nThe Canada Revenue Agency (CRA) in conjunction with the Hamilton Business Centre will be hosting multiple free interactive information sessions for small and medium-sized businesses on the Canada Emergency Wage Subsidy (CEWS)\, the Canadian Emergency Response Benefit (CERB)\, and other commonly covered topics related to the CRA. \n\n\n\nThis two-hour session will be held from 10 am – 12 pm and deal not only with COVID-19 related measures but also cover commonly covered topics related to the CRA such as: \n\n\n\nDiscussion on CERB\, CEWSCommon tax errors\, what causes them and how to avoid themFinancial benchmarksInformation on CRA’s servicesGeneral bookkeeping concepts and best practices\n\n\n\nPlease Note: You will receive a video link for the session via email the day before the webinar. \n\n\n\nWe look forward to having you join us!
URL:https://investinhamilton.ca/hamilton-business-centre/event/canada-revenue-agency-info-session-webinar-2/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200730T150000
DTEND;TZID=America/Toronto:20200730T160000
DTSTAMP:20200716T234718Z
CREATED:20200716T224351Z
LAST-MODIFIED:20200716T234718Z
UID:2113-1596121200-1596124800@investinhamilton.ca
SUMMARY:Customer Experience Training: Reimagining the Customer Experience For a Post-Covid-19 World (Webinar)
DESCRIPTION:Free\, online webinar. \n\n\n\nOn average\, a customer who has a poor experience shares this with 13 people; with businesses likely to lose as many as 70% of potential customers with four or more negative reviews accessible during a Google search query. Moz.com \n\n\n\nInconsistent customer experiences result in missed sales opportunities\, poor reviews and ratings\, lack of loyalty and costly customer service remedies. Many business owners struggle to create a client experience that meets and exceeds expectations. How brands effectively appeal\, attract and retain customers is directly related to their client’s experience. Client experience informs long term purchasing behaviour and loyalty. \n\n\n\nCompanies need to understand what customers will value\, post-COVID-19\, and develop new use cases and tailored experiences based on those insights. \n\n\n\nPresented by: The Vetrina Group Vetrina Group is a consulting firm focusing on small to medium-sized retail businesses. \n\n\n\nExpertise extends into the four pillars of retail: \n\n\n\n sales performanceoperational efficiencycustomer experiencetalent capital\n\n\n\n20 years of experience in international retail leadership for high-volume\, high-revenue brands expanding aggressively into new markets. \n\n\n\nOur experience gives us and our clients a valuable and exclusive advantage in this highly competitive and expanding retail sector. \n\n\n\nThese sessions are presented by The Vetrina Group \n\n\n\nVetrina Group is a consulting firm focusing on small to medium-sized retail businesses. They have 20 years of experience in international retail leadership for high-volume\, high-revenue brands expanding aggressively into new markets.
URL:https://investinhamilton.ca/hamilton-business-centre/event/customer-experience-training-reimagining-the-customer-experience-for-a-post-covid-19-world-webinar/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200731T100000
DTEND;TZID=America/Toronto:20200731T110000
DTSTAMP:20200722T212726Z
CREATED:20200721T193155Z
LAST-MODIFIED:20200722T212726Z
UID:2133-1596189600-1596193200@investinhamilton.ca
SUMMARY:Why Your Business Needs An Online Store - ShopHERE powered by Google (Webinar)
DESCRIPTION:In this FREE online webinar hosted by the Hamilton Business Centre\, we’ll chat with Chris Hamoen of Digital Main Street to discuss the ShopHere powered by Google program and answers some of the commonly asked questions. \n\n\n\nTopics include: \n\n\n\nWho is Digital Main Street?What is ShopHere?What does it mean to sell online\, and why should my business?Do I qualify for this program?What are the costs involved?Do you have any examples of completed websites?\n\n\n\nIf you would like to learn more about ShopHere\, please visit: https://investinhamilton.ca/hamilton-business-centre/shophere/ \n\n\n\n*** Registration is required. A Zoom link invitation will be sent to registrants only. \n\n\n\nShopHere powered by Google is a program brought to you by the government of Ontario with the Federal government\, plus corporate partners: Mastercard\, Shopify\, Microsoft and Facebook.  \n\n\n\nWe look forward to having you join us!
URL:https://investinhamilton.ca/hamilton-business-centre/event/why-your-business-needs-an-online-store-shophere-powered-by-google-webinar/
LOCATION:Hamilton Business Centre\, City Hall\, Main Floor\, 71 Main Street West\, 1st Floor City Hall\, Hamilton\, Ontario\, L8P 4Y5\, Canada
ORGANIZER;CN="Hamilton Business Centre":MAILTO:hbc@hamilton.ca
END:VEVENT
END:VCALENDAR